How can we help you? Find answers to all of your related questions below.
In addition, Cheque Express also offers domestic money transfer service for more details please click here
There is no limit to the amount you can send. However, in some cases, it may be necessary to provide additional information including an I.D. and other required documentation, including the source of funds that will help us ensure a safe and secure transfer as well as to comply with compliance regulations.
For domestic money transfers, funds are paid in cash only Office Pickup in all cases.
No, it doesn’t; however, this service is only available for the Dominican Republic and the Philippines.
When picking up a money transfer, in most countries, recipients will need the transaction number (CLAVE/FOLIO) that appears in the transaction receipt along with a valid local government-issued photo I.D. with their signature. Some countries just require a valid government ID to collect like Dominican Republic.
Transaction repairs are available if the funds have not been picked up or deposited into your beneficiary’s account. Contact our Customer Service team for any corrections.
To avoid delays, we encourage you always to review the Pre Disclosure Agreement (PDS) to verify all the details before completing the money transfer transaction.
Cheque Express offers some of the most competitive pricing in the industry; however, the fees vary depending on different factors, such as the amount to send, the destination, the payer, and the delivery method.
The domestic money transfer service fees and payout currency is U.S. dollars in all cases.
Cash pickup. Your recipient may pick up the money at one of our 125,000 payment locations in more than 20 countries. All they need is a valid local government-issued photo I.D., and in some states, the transaction number (CLAVE/FOLIO) provided to the sender at the moment of the transaction. You can find this number on your receipt.
Bank deposit. For your recipient to get the money via a bank deposit, you will need to know your recipient’s bank and corresponding account number. The funds will be available in the recipient’s bank account in 15 minutes or less. Senders must ensure that the account number belongs to their recipient. Once the funds are deposited into the bank account, most likely we won’t be able to cancel the transaction and recover the funds
Home Delivery. This service is currently only available for the Dominican Republic and the Philippines.
The cancelation confirmation process varies according to the country correspondent. Typically, cancelations are confirmed within an hour or less.
There are no additional fees for changes or cancellations.
You will be provided with your refund once we have received confirmation from the Correspondent in the destination country that the transaction was successfully canceled. This is typically within a few hours or the next business day.
How can we help you? Find answers to all of your related questions below.
Check cashing is a simple, convenient way to get your check cashed quickly and your money in hand.
We cash most types of checks: Payroll, Government, IRS, Personal checks, Insurance, Cheque Express Money Orders. We don’t cash temporary checks, third party checks or checks if the benefitiary is a company.
Our service fees are very competitive and vary dased on the type of check and amount of the check. The fees can go from 1% up to 7%.
How can we help you? Find answers to all of your related questions below.
You will need to bring your paystub, which includes the billers name and biller account number. Then just mention the amount you wish to pay.
In the U.S., you can pay bills for more than 10,000 utility companies, mortgage, cable providers, phone companies, automotive lenders, and more.
We currently offer bill payment services in the U.S. only. Please check back soon as we are constantly adding new products and services.
The completion of the transaction and cut-off times vary per biller. Some billers offer real time or same day processing, others offer next day processing. Standard bill payment services are processed in up to 3 business days. Customer can choose when they want their payment to post based on the available options.
No, there’s no limit. You can pay as many bills as you want.
How can we help you? Find answers to all of your related questions below.
A money order is a hologram paper document, similar to a check, used to make payments. Money orders are prepaid, so they are only issued after a buyer pays for the money order with cash. Money Orders are only available at Cheque Express.
Money Orders cost $1
The person that purchased the Money Order is the only one that can request a cancelation. The customer needs to bring back the original Money Order. Cheque Express don’t offer cancelations for lost or stolen money orders.
Currently we are only cashing Money Orders purchased at Cheque Express.
How can we help you? Find answers to all of your related questions below.
We offer a wide variety of telephony products at our branch locations.
The PINless service allows you to make international phone calls without having to enter a PIN before dialing the phone number you want to call. It’s the simplified way to use a phone card.
It’s the service used to add airtime to a US prepaid cellular carrier. Customers only need to provide the name of the carrier, the phone number that will use the airtime and the amount they wish to add. The topup happens in real time.
It’s the service used to add airtime to a prepaid cellular carrier in another country. Customers need to provide the name of the carrier, the phone number they wish to add airtime and the amount to add. The topup happens in real time.
Most major carriers in the US. T-Mobile, AT&T, Verizon, Boost, etc. And most important carriers in Mexico, Centro, South America and the Caribbean. For example: Telcel, Movistar, TIGO, Claro, Digicel, etc.
International top-ups have a daily maximum limit of $15 (per phone number), including the transaction fee.
It’s an electronic pin used to add airtime to a US prepaid cellular carrier. Customers need to provide the name of the carrier and the denomination they wish to purchase. In this case customers are responsible to follow the instructions in order to add funds to the cellular.
